Returns & Exchanges

At olpr., we take pride in our handcrafted leather goods and want you to be completely satisfied with your purchase. If your item isn't quite right, we offer a 30-day window for returns and exchanges on all non-personalized products.

1

Initiate Your Request

Contact our support team or visit our online portal with your order number and email address to start the return process.

2

Prepare the Package

Ensure the item is in its original, unused condition and securely pack it in the original box to prevent damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our artisans inspect the returned leather goods, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing